Question 1

Are there any extra fees?

Accepted Answer

We do not charge any administration fees, or call out fees.
 
We may charge an increased rate for a worker if the shift is at night or is outside of the general Auckland area but will always communicate this in advance. This increase in rate is  passed on to the worker to ensure they are just as motivated whenever and wherever your job is.

Question 2

How do I approve hours?

Accepted Answer

We will set you up in our scheduling software Deputy (https://www.deputy.com/)where you will be able to log in and approve the GPS backed timesheets from workers.
 
If you haven't been set up and wish to contact your personal account manager and they will be happy to help.
 
Approval Walkthroughs:
 • iPhone(https://youtu.be/eiTOJql6TX4)
 • Android(https://youtu.be/4HFbad0JCaU)
 • Computer(https://youtu.be/4HFbad0JCaU)

Question 3

What is the minimum charge?

Accepted Answer

All workers are charged at a minimum of 5 hours per day unless otherwise agreed to ensure workers are fairly compensated for their time and travel to and from site.

Question 4

What are your payment terms?

Accepted Answer

We offer 7 Day payment terms for all new customers.

Question 5

Do you offer recruitment services?

Accepted Answer

Our recruitment team is experienced in fulfilling permanent placements for niche roles. The process is broken down into three key steps: Advertising, Shortlisting, & Placement. 
 
Placement costs are based off two key factors: the total value of the employees package and the scarcity of the job type.

Question 6

I want to hire a temporary worker that is already on my site.

Accepted Answer

If you wish to recruit a worker we have already supplied to your site in a labour hire capacity then a temporary to permanent placement is likely the best option. This is where the recruitment fee is waived in exchange for you retaining the worker on site for a set period e.g. 6-12 months. If you wish to hire the worker earlier you will be charged a pro rata discount on the placement fee.

Question 7

Credit Application & Terms of Trade

Accepted Answer

Credit Application & Terms of Trade(https://drive.google.com/file/d/1VXBpWHvZ9xwggnLUlCoyNguHpfxhAm_2/view?usp=sharing)

We've got Answers

We've got
Answers